PAYMENT INFORMATION
- Which payment methods are available?
The payment methods available are:- Credit Card (VISA and Mastercard)
- ATM Card / Bank Account
- Mobile Banking and E-Wallet
- How do I make a Credit Card payment?
Select Payment Method > Credit Card > Place Order
Note:
- If you wish to use your Voucher Code / Discount Code, please insert your code in the box on the cart page and click "Apply". If your Voucher Code is in accordance with our Terms and Conditions, the discount will be applied, and it will deduct the payment amount.
- Payment for Credit Card transaction is made through our secure payment link for VISA and Mastercard.
- Enter cardholder name, number, expiry date, and CVV number and click "Continue"
- If your card has a 3D Security System feature, you will receive an SMS verification code from the bank. Use it to continue the transaction.
After completing all steps successfully, you will receive a confirmation email from Converse.vn, and your order will be processed.
- How can I be sure that my personal data will not be misused?
Yes, you have to input your card number every time you make a payment using Credit Card. We guarantee the security of our systems and the confidentiality of your personal data. We also work with internet service providers that have been equipped with 3D security systems to prevent any fraudulent attempt. This technology ensures the full confidentiality and security of all customer data.
- Can I make a payment with credit card installments?
We apologize, currently Converse.vn does not accept payments with Credit Card instalments. We will soon add this facility to provide you with additional shopping convenience and experience.
- I'm having payment problems, what's the solution?
Please ensure that you have followed all the payment steps in accordance with the payment method and all the payment data you have entered is correct. If you are still having problems, please contact us and attach a photo proof of the payment problem.