How to order on Converse Vietnam?
You can shop your favorite products easily, just follow these simple steps:
- Select the product you wish to purchase
- Select the size, and then choose “Add to Cart”
- To add more products, repeat step 1 & 2
- Once you finish, click “Shopping Bag Icon” on the right top corner of the website
- Review the cart
- Click “Buy Now” to finish shopping and make payment
- Fill in your valid email address and the detail of delivery address if you checkout as a guest. You can also login to your registered account at Converse.my by clicking “Login”.
- Complete your delivery address and delivery method.
- Review your order and make sure that the products quantities and sizes are correct, and then choose “Next”
- Choose one of the payment methods below:
- Credit / Debit Card (Visa, Mastercard, Amex, JCB and UnionPay)
- ATM Card / Bank Account
- Mobile Banking and E-Wallet
- Click “Place Order” and finish your payment.
- You will receive the order status notification on your email
Please click here to start shopping.
What are the shopping methods at Converse Vietnam?
You can shop at Converse.vn with the following methods:
- Through our official website at Converse.my
- At our retail stores
Please click here to view all our locations.
What if my paid order cannot be fulfilled?
If you have paid the order, we will process your refund via the original payment method of your order, such as credit card return.
Note: The refund process takes 7 to 14 working days, depending on the refund payment method. We will process your refund as soon as we receive your account information details based on the payment method selected during your initial purchase.
Can I track my order?
Please follow the steps below:
1. Click "Track Order" on the right top corner
2. Input your Order ID number
3. Make sure the Order ID is the same with the one sent to your email address
4. Click "Search"
5. Delivery status information will show according to the order ID number you have entered
Please click here to track your order.